Returns & Exchanges
At Magicshine, we want to ensure your night rides are perfectly illuminated, which is why we offer a 30-day satisfaction guarantee on all high-performance lighting gear. If you are not completely satisfied with your purchase, you can return or exchange your items in their original condition.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Pack Your Gear
Securely place the lighting units, batteries, and all included accessories back into their original packaging to ensure the product remains protected during transit.
Ship It Back
Attach the provided shipping label or use a tracked carrier of your choice to send the package back to our designated quality control center.
Inspection and Refund
Once our technicians verify the kit's condition, we will process your refund or ship your replacement unit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing